Products

When do I receive my products?

We want you to receive your order as quickly as possible! Orders placed prior to 12 pm EST are typically shipped the same business day. Orders placed later in the day or on weekends should ship the next business day.

Can I cancel/change my order?

To cancel or change you order, please contact customer service by phone or by email

Shipping and returns

Can I return my order?

Contact customer service by phone and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send the opened or unopened product back to our fulfillment center at the address listed below, within thirty (30) days from receipt of order. In order for your refund to be processed the product must arrive at our fulfillment facility within thirty (30) days from receipt of order. You pay for return shipping. This fee will be taken out of the refund issued. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.

Are there any shipping charges?

Your shipping charges, if any, will be calculated and displayed upon checkout and are based on the shipping option you select.

How can I edit my address?

Please contact customer service by phone or by email

Can I modify or cancel my order?

Please contact customer service by phone or by email

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Frequently Asked Questions